How can we help?


About Products

1. What product do you have and the purpose they are?

Go1 Air and Go1 Pro is made for robot fans and robot starters, positioned in consumers' grades, robot fans.
Go1 Edu version are focusing on education and scientific research, entertainment, cool play, and robot researchers, developers.
AlienGo and B1, the main industry landing (all-terrain inspections, such as substation inspections, construction surveying and mapping, etc.), such as for electric power, for petrochemical, and for coal as a forward-looking industry technology pre-research.
Z1 Robotic Arm series it's ablaze to cooperate with Aliengo and B1(more suitable) quadruped and other mobile robots to complete complex tasks and explore various application scenarios.

2. How far for remote control?

With default controller, it’s like connect with WIFI hot spot, The range for phone connect with robot dog is around 50 meters to 60 meters, With upgraded controller, with unobstructed, free of interference you can control with maximum 500 meters to 1KM, but with normally situation you can at least control with 200 meters.
The upgraded controller is a mini handheld ground station like DJI RC Pro for drone, that's why have much stronger remote-control ability.

3. Is the robot dog able to climb the stairs?

All able climb the stairs, maximum climb stairs height is
Go1: 12cm (4.7 inch)
AlienGo: 18cm (7 inch)
B1: 20cm (7.9 inch)
Noted: Boston Dynamic spot: typically 7 inch rise for 10-11 inch

4. What is maximum Speed for the robot dog?

Go1: 4.7m/s (10.5 mph)
AlienGo: 2m/s (4.47 mph)
B1: 1.8m/s (4 mph)
Noted: Boston Dynamic spot: 1.6m/s

5. Is robot dog support dustproof and water proof?

Only B1 support, and other model not support.

6. What is maximum payload for the robot dog?

Go1: 3-5kg (6.6-11 lbs)
AlienGo: 10kg (22 lbs)
B1: 104kg (229 lbs)
Noted: Boston Dynamic spot: 14kg (30.9 lbs)

7. What sensor can add on the Top of the robot dog?

For Go1 Edu, provide Go1 Edu explorer, Go1 Edu Explorer is based on the Go1 Edu, just add some accessories, such as NVIDIA Jetson NX with software and Lidar with software.

After installing the lidar, Go1 Edu explorer will support dynamic obstacle avoidance, Navigation planning, Map building, Self-positioning. After installing the NX, Go1 Edu explorer will support gesture recognition, VSLAM, Professional secondary development (machine Learning, etc. )

Go1 Edu also Support high-definition image transmission system (similar to DJI drones), and people following function (adopted wireless vector positioning system), Go1 Edu has the ability to handle uneven terrains and do a lot of movements, like roll over, jump, stand upside down / stand upside down, walking, brisk walking, running, etc.

Customer can also add other sensor, like gas detection sensor, laser scanner, speaker, warning light, thermal camera and high-power search light etc. to do multiple application.

8. Is robot dog support 4G/5G and GPS?

Currently only Go1 Edu 4G, and B1 support 4G and 5G, and only B1 have build in GNSS to support GPS. Customer need build their own server to use 4G or 5G function.

9. What is the voltage and current of external power for Go1 Edu?

Normally we need stable DC power(24V,20A-30A) for Go1 Edu, and the connect cable port is XT30 or XT30U.

10. What is the camera on robot dog?

Go1 Edu with 5 group fisheye camera (camera developed by Unitree Robotics).
AlienGo equipped with 3 group camera, 2 group depth intel realsense D435, 1 group visual milesage camera T265.
B1 equipped with 5 group intel realsense D430.

11. Is that Go1 Edu support any format of the navigation API? What is the difference for Go1 Edu, AlienGo and B1 for this SDK/API support?

We haven’t released any SDK/API related to navigation on github as the navigation is base on LiDAR, and we normally send all those software together with robot dog.For unitree_legged_sdk is our core API for high level control and low level control, this API support all the model.

Purchasing Questions

1. Can I cancel my order?

If you request a refund before delivery, you can cancel your order at the order status page (the page that is shown to you after you checkout, or when you click "view order" in the order confirmation email)
You’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to process and post the refund too.

Thank you for the support!

2. What if I receive a product and want to return it?

We do not accept returns for ALL items due to the specificity of the product. Please contact us at if you have questions or concerns about your specific item.

3. What payment methods can be used to purchase a robot?

We only accept Paypal as our payment.


1. What should I do if you cannot operate the robot after receiving it?

Please contact when you encounter problems

if you have questions or concerns about your specific item : Click Here.

2. Does the robot have a warranty?

All products have warranty, you can contact us to know

3. What should I do if I receive a defective or damaged item?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.