We do not accept returns for ALL items due to the specificity of the product. Please contact us at Laikago@unitree.cc if you have questions or concerns about your specific item.
Return Adress(Unitree office): 88 Dongliu Road, Binjiang District, Hangzhou City, Zhejiang Province, China, 310000.
Unfortunately, we cannot accept returns on sale items or gift cards.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If you request a refund before delivery, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Thank you for the support!